Privacy Policy
1w values the privacy of casino and sportsbook users and handles personal information with caution in 2026. This notice outlines the types of information that might be requested, the reasons for using it, how long it is retained, and the circumstances under which it may be shared due to state or legal obligations. 1w controls stick to GDPR guidelines, data regulations, and data protection principles like fairness, limits on purpose, accuracy, security, and minimal usage. Consent should be clear, understood, and given freely, unless the law permits something different.
Read this notice to understand your data rights before using 1w services.
How 1w Collects and Protects Personal Data
Starting in 2026, 1w gives users control over their personal data. The 1w website and 1w mobile app only ask for information necessary for account usage, payments, legal checks, support, safety, and fraud prevention.
- Account data: To create a 1w profile, registration requires your full name, birth date, home address, email, and phone number;
- Payment data: For deposits and cashouts, you’ll need to provide card info, bank details, and transaction records so that euro transfers go to the right place;
- Verification files: Identity checks involve scanning passport photos, licenses, or proof of address to comply with AML and KYC rules in the EU;
- Technical records: Every visit to the site or app can record your IP address, device ID, browser type, operating system, and session time;
- Use records: 1w analyzes clicks, page views, menu selections, search terms, and error logs to enhance service quality;
- Support records: Chat logs, emails, call notes, and complaint files are kept on record for service evaluations and dispute handling;
- Encrypted storage: Customer files are stored on servers with TLS transfer encryption, database encryption, firewalls, and access controls based on roles;
- Staff access: Only authorized employees who need to do their job can look at account files, and every access event is logged internally;
- Security checks: 1w regularly conducts vulnerability scans, penetration tests, and access reviews to identify any potential weaknesses;
- Retention rules: Records for accounts, payments, and identification have set expiration dates in line with EU laws, GDPR obligations, and the principle of data minimization.
Users can reach out to support for a copy of their file, to update an address, change a phone number, or remove account information when there’s no legal requirement for 1w to retain it. They can ask to stop data usage while their complaint is still active, opt out of emails, or withdraw consent for non-essential messages; however, this doesn’t change the legal use that took place before the consent was withdrawn.
In 2026, 1w adheres to the GDPR and the Data Protection Acts. Its guidelines include legal bases, notifications, keeping data to a minimum, rights to access, rights to erase, responsibilities for notifying breaches, and pathways for appeals. The Data Protection Commission is able to look into complaints, give advice, require changes, and impose penalties if a provider doesn’t safeguard the users. It also oversees cross-border cases related to regulated services.
How 1w Uses Personal Data
1w gets personal data from customers only if there’s a GDPR reason in 2026: a contract requirement, legal obligation, consent, or legitimate interest following a risk assessment and a balance of rights.
No sale occurs.
- Account management: the name, email, phone number, birth date, and login ID are gathered to create and keep accounts active;
- Account management: The IBAN, card token, € amount, and betting results are used to process deposits, withdrawals, refunds, and payouts;
- Account management: Support tickets, chat text, complaints, and notes about accounts help the 1w team handle user requests;
- Account management: The email, phone number, device ID, and account status are used to send security alerts and policy updates;
- Compliance: Passport, proof of address, age information, and sanctions results help fulfill AML and KYC responsibilities;
- Compliance: Information about deposit totals, loss levels, session duration, and limits will support checks for responsible gambling;
- Compliance: Identity documents, payment logs, audit notes, and risk reports provide answers to requests from regulators or courts;
- Service improvement: Page views, click paths, browser type, and crash reports help identify site issues;
- Service improvement: Consent status, email details, choice of offers, and promo clicks ensure bonus emails go only to those who’ve opted in;
- Security: The IP address, device fingerprint, login time, location data, and payment patterns help block fraud, automated bots, and AML crimes.
1w links every data use to a single GDPR lawful basis before it kicks off.
If consent is needed, the request stays straightforward, distinct, and voluntary. Users might wonder why an ID check is based on legal duty, why fraud scans depend on a valid interest, or why consent is required for bonus emails. Questions can be directed to the data protection team anytime, and 1w lays out the core data types in language that is straightforward.
Manage Your Account Data
Check the information 1w has
If you’re a user with a 1w account, you can access your profile records online. Open My Account, head to Settings, and then pick Privacy. Make sure to verify the name, address, email, phone number, date of birth, and the status of the document. If you request a copy of the file, the data protection team will get back to you in about a month. Complex or repeated requests might require an additional two months due to EU data regulations.
Fix incorrect details
If you spot an error in a record, go ahead and update it in Settings, where you can make changes. Save your changes, and then check your email or SMS for a confirmation code. If a field’s locked, get in touch with support and include proof like a passport, ID card, utility bill, or bank statement. You accept that identity checks will take place during sign-up, when making a payment, or following changes to your account.
Request data removal
If you want to erase your data, just send a message to support or the data protection contact listed in Help. Just share your account ID along with the data you want to be removed. You’ll hear back in about a month. Some records might stick around if the law says so, like AML files, tax information, fraud checks, disputes, chargeback proof, or obligations regarding player safety.
Payment data guidelines
Card, bank, and wallet info is stored according to financial security regulations. Licensed payment companies might take care of these for one week. They need to keep this information private and only use it for the approved transaction.
Minor Safety and Age Controls
1w is not available to anyone younger than 18. European law has set this age requirement, so 1w implements age checks, ID verification, and removal options to keep kids safe online.
- Sign-up barrier: Each new user must verify their age as 18 or older before they can create an account, and anyone under the age limit will be blocked from access;
- Early data control: The registration form captures birth date, country, name, and email, with rules in place to reject entries from users under 18 before any € deposit can be made;
- Home safeguards: Parents and guardians should use device PINs, browser restrictions, DNS filters, or tools like Net Nanny and Qustodio to prevent access to real-money sites;
- ID review: 1w might ask for a passport, Public Services Card, or driver’s license to confirm age before allowing any deposits, withdrawals, or changes;
- Risk alerts: Staff may suspend an account if the birth date, cardholder name, IP location, or support chat suggests possible underage use;
- Underage action: When 1w verifies that a user is under 18, their account gets locked, any child data is deleted, and € funds are managed according to policy;
- Family request: A parent or legal guardian can send an email to support with proof of authority, the child’s name, and account information to request data removal.
1w promotes responsible gambling and collaborates with parents, guardians, schools, and European authorities when necessary. Reports about risks get priority because keeping kids safe is always the main concern for 1w.
Transferring Personal Data Outside Europe
1w might share personal data outside of Europe when account support teams, payment processors, cloud service providers, anti-fraud tools, or affiliated companies are involved in managing an account. Each transfer is limited, safeguarded, and verified to comply with GDPR regulations.
- Adequacy decisions: Data may be sent to organizations in the United Kingdom, Switzerland, Japan, Israel, or Canada when the European Commission deems their privacy laws sufficient, ensuring that GDPR-level rights and complaint avenues still exist;
- Adequacy checks: If the list of approved countries changes in 2026, 1w will review the transfer pathway before proceeding, either halting it or switching it under a different lawful safeguard and keeping records;
- Alternative safeguards: For the United States, Singapore, India, or other countries without adequate status, 1w employs EU Standard Contractual Clauses along with risk assessments, access restrictions, encryption, and audit trails;
- Alternative safeguards: Vendors outside the EEA only receive the information they need, such as email, account ID, device details, or payment status, avoiding any unnecessary profile data for that task;
- Contractual protections: Service providers in any area can only use the data for the specified purpose, must keep it confidential, delete it if requested, and seek approval for sub-processors;
- Contractual transparency: A transfer will only happen when necessary for account services, payment verification, fraud prevention, customer support, or legal obligations, and users can ask 1w about the safeguards in place.
Legal Notice
This note clarifies how legal constraints operate regarding these data terms and what they mean for you, ensuring your rights are understood while 1w also outlines its responsibilities.
- EU regulations apply where relevant, with GDPR as the primary data law; you maintain the rights granted by those laws, like access, correction, deletion, and objection;
- By accepting these terms, you confirm you’ve had a chance to read them and ask questions if needed, and 1w can rely on your acceptance;
- 1w may update this notice occasionally, but you have the right to view the latest version on the website before it goes into legal effect for future reference;
- If you continue to use the site after a change has been posted, that may be seen as acceptance of the updated terms, so it’s wise to check the date and discontinue use if you disagree;
- If a court or regulator decides that one part can’t be enforced, just that part will be disregarded, while the remaining data terms will still apply as much as the law allows;
- If a disagreement arises regarding these data terms, you can invoke any rights under data law, and formal legal claims must be directed to the courts.
Cookie Use Notice
Cookies are text files placed on your phone, tablet, or computer once you access 1w. They let the site recognize the same device later and keep preferences or sign-in info handy.
In 2026, 1w uses them to track traffic, see which pages folks open, adjust content, and spot parts of the service that might need fixing or a layout change.
Some cookies are crucial, like those for security, logging in, and payments; the site can’t function safely without them. Optional cookies include things like analytics, ads, and content, and 1w or approved third-party providers might place them.
Data from these optional cookies typically stays grouped or tied to a code name where it makes sense. 1w doesn’t treat this as your true identity unless other information links it to you.
Cookie files can remain on your device for as long as a year. Then they disappear, and the browser gets rid of them—unless you refresh the page during a visit. You can adjust your selections in the 1w cookie panel or through your browser’s menu. You can choose not to accept optional cookies, but if you block essential ones, it might affect your ability to log in, make payments, or access pages.
Your Consent to This Privacy Notice
By using the 1w site or any 1w service, you confirm that you’ve read this Privacy Notice and that you’re okay with how your personal information is gathered, used, and safeguarded.
This notice can be revised in 2026 if there are changes to the 1w services, legal responsibilities, or data handling practices. The content will be shared on the 1w website, and you will be notified through email, a message in your account, or a banner. If you continue using 1w after the new date, it will be considered as your agreement to the updated notice. If you don’t agree, you can stop using the service, withdraw your consent when allowed by law, or contact support to close your account and manage your data in line with EU law.
How Your Personal Data is Shared with Third Parties
Starting in 2026, your personal data will have legal protections before it’s shared with anyone outside. You will be informed about the recipients, explain the purpose and scope, and then provide your details according to EU regulations, contracts, checks, claims, or your consent.
- Financial services: Banks, card processors, and e-wallet companies will get your name, account ID, IBAN or card info, amounts you deposit, cash-out requests, and transaction status for payment approvals;
- Regulatory compliance: KYC firms will receive your name, date of birth, address, passport copies, selfies, account ID, and risk notes when it is necessary to fulfill EU licensing requirements;
- Legal requirements: Gardaí, courts, fraud units, or other law enforcement will receive your contact information, login history, payment traces, and messages if there’s a warrant or order;
- Service providers: Data hosts, security companies, email services, and IT contractors will receive account ID, device info, IP address, logs, and support tickets, all under data agreements;
Users can ask 1w for access, corrections, restrictions, objections, or to delete information where the law allows. They might inquire about which third-party received data, the reasons behind it, and what measures were taken to protect it.
Links to Outside Sites
Some pages on 1w could lead you to other sites like partner tools, cashier pages, or guides. 1w doesn’t control those sites and isn’t responsible for their content or data policies.
- 1w’s role: Consider each outside site as distinct from 1w, since 1w doesn’t dictate its text, cookies, forms, or privacy practices;
- No approval claim: Don’t regard a link on 1w as evidence that the site or its privacy notice has been approved by 1w;
- Data you share: Check the outside site’s privacy notice before entering your name, phone number, email address, ID details, or account data;
- User checks: Verify the web address, owner name, contact page, and security certificate before using any outside service;
- Payment services: Before making a payment, deposit, or withdrawal through a € payment page, make sure to check the provider in a public financial register;
- Financial records: Keep receipts, transaction IDs, and provider names, then reach out to that provider first if any payment or account problems come up;
- Regulatory help: Visit the Data Protection Commission for guidance on user rights regarding outside data use and how to file complaints;
- Link review: 1w reviews outside links at intervals and may change or remove a site that doesn’t meet current standards;
- Report concerns: If a linked site appears unsafe, misleading, or confusing, send the URL and a brief note to the 1w support team.